"There are too many PIN changes associated with this account (Error ID: 30801)" is encountered when attempting to login to BlackBerry App World.

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Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.

There is no option to run an installed application from My World

After successfully downloading and installing an application using BlackBerry App World™ storefront, a prompt is displayed confirming that the installation was successful, and with the option to press OK or Run.

In some instances, the Run option is not present.  When you highlight the application in the My World screen and press the Menu key, the Run option is still not displayed.

To run the downloaded application, complete the appropriate following option:

Icons for all downloaded applications appear on the BlackBerry smartphone Home Screen. To open the application, select the icon and click the trackball.

Icons for all downloaded applications appear in the Downloads folder on the BlackBerry smartphone Home Screen. To open the application, select the icon in the Downloads folder and click the trackball or press the SurePress™ touch screen.

"There is a problem with your credit card authorization. Please try again or visit blackberry.com/appworld/support for more information. (Error ID: 10000)" appears when an attempt is made to purchase an application in BlackBerry App World

"There is an issue with BlackBerry App World. BlackBerry App World must now close" appears and BlackBerry App World closes unexpectedly

When BlackBerry App World is launched, the following error appears on the BlackBerry smartphone:

There is an issue with BlackBerry App World. BlackBerry App World must now close.

Access point name (APN) settings on the smartphone are causing the application error.

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

Remove the APN information to allow BlackBerry App World to open.

Note: APN settings can be used to allow special access to wireless service provider information, or to allow some applications to connect to a network resource. Please make note of any settings before removing.

On smartphones with BlackBerry® 6:

From the smartphone, go into Options > Device > Advanced System Settings > TCP IP Clear the APN Settings Enabled check box

On smartphones with BlackBerry Device Software® 4.6 to 5.0:

From the smartphone, go into Options > Advanced Options > TCP/IP Clear the APN Settings Enabled check box

On smartphones with BlackBerry Device Software 4.5:

From the smartphone, go into Options > Advanced Options > TCP Remove the settings from the APN line

Note: CDMA devices will not have the TCP option listed.