"There is an issue with BlackBerry App World. BlackBerry App World must now close" appears and BlackBerry App World closes unexpectedly

When BlackBerry App World is launched, the following error appears on the BlackBerry smartphone:

There is an issue with BlackBerry App World. BlackBerry App World must now close.

Access point name (APN) settings on the smartphone are causing the application error.

This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.

Remove the APN information to allow BlackBerry App World to open.

Note: APN settings can be used to allow special access to wireless service provider information, or to allow some applications to connect to a network resource. Please make note of any settings before removing.

On smartphones with BlackBerry® 6:

From the smartphone, go into Options > Device > Advanced System Settings > TCP IP Clear the APN Settings Enabled check box

On smartphones with BlackBerry Device Software® 4.6 to 5.0:

From the smartphone, go into Options > Advanced Options > TCP/IP Clear the APN Settings Enabled check box

On smartphones with BlackBerry Device Software 4.5:

From the smartphone, go into Options > Advanced Options > TCP Remove the settings from the APN line

Note: CDMA devices will not have the TCP option listed.