Transfer a file using Bluetooth technology between two BlackBerry smartphones

To send and receive files between two BlackBerry® smartphones using Bluetooth® wireless technology, complete the following steps:

On the recipient's BlackBerry smartphone

BlackBerry 6 has a universal receive mode for all paired and trusted devices. When two BlackBerry smartphones have been paired, a smartphone running BlackBerry 6 can receive files at any time as long as the two smartphones are in range of each other, and the other paired Bluetooth device is trusted.

Once a file has been sent from a trusted device to a smartphone running BlackBerry 6, the user will receive the following prompt to save the file as well as provide a file name:

Please choose the location where you wish to save the file.

Note: In order to determine the origin of incoming Bluetooth connections, ensure that paired smartphones are configured to prompt and not set to trust.

On the sender's BlackBerry smartphone

On the Home screen of the BlackBerry smartphone, select Media. Choose the media typed desired to send (Music, Videos, Pictures, Ring Tones, or Voice Notes). Highlight the file to be sent. Press the Menu button and select Send > Bluetooth. When prompted to select a Device, select the recipient's BlackBerry smartphone.

Cannot associate two BlackBerry smartphones to the same Microsoft Exchange mailbox

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.

Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.

What is the new functionality for BlackBerry smartphones running on BlackBerry� Enterprise Server version 5.0

BlackBerry® Enterprise Server version 5.0 provides additional functionality to BlackBerry smartphones that were not available in previous versions of the BlackBerry Enterprise Server. The following is a list of new features for BlackBerry smartphones:

Note:  All of these features require BlackBerry Device Software 5.0.

Add, Remove, Rename Folders from the BlackBerry smartphone - To manage email folders on an email client using a BlackBerry smartphone that is associated with a BlackBerry Enterprise Server version 5.0 and running BlackBerry Device Software version 5.0. No further configuration is required to use this functionality.

Delegating and Forwarding Calendar Appointments  - To delegate (IBM® Lotus® Domino®) or forward (Microsoft® Exchange, Novell® GroupWise®) calendar appointments using a BlackBerry smartphone that is associated with a BlackBerry Enterprise Server version 5.0 and running BlackBerry Device Software version 5.0. No further configuration is required to use this functionality.

View Attachments in Meeting Requests - To view an attachment from within a meeting request on a BlackBerry smartphone that is associated with a BlackBerry Enterprise Server version 5.0 and running BlackBerry Device Software version 5.0. No further configuration is required to use this functionality.

Flag for Follow up - To flag an email message for follow up on a BlackBerry smartphone that is associated with a BlackBerry Enterprise Server version 5.0 and running BlackBerry Device Software version 5.0. No further configuration is required to use this functionality.

Remote File Exploring and Attachment - To view, save, and send attachments from a Server Message Block (SMB)/Windows network share on a BlackBerry smartphone that is associated with a BlackBerry Enterprise Server version 5.0 and running BlackBerry Device Software version 5.0. For information on configuring access to network file shares, see the Setting up access to documents on remote file systems section in the BlackBerry Enterprise Server 5.0 Administration Guide.

Synchronization of Contacts with Public or Shared and Private folders - To select multiple contact folders for synchronization on a BlackBerry smartphone that is associated with a BlackBerry Enterprise Server version 5.0 and running BlackBerry Device Software version 5.0. These folders must be configured from within BlackBerry® Web Desktop Manager version 5.0 or the BlackBerry Administration Service before they are available. For information, see the Synchronizing folders on the BlackBerry device section in the BlackBerry Enterprise Server 5.0 Administration Guide.

Synchronization of Personal Distribution Lists - To transfer personal distribution lists wirelessly on a BlackBerry smartphone that is associated with a BlackBerry Enterprise Server version 5.0 and running BlackBerry Device Software version 5.0.

Native Application Settings - Native application settings provide the capability to control or manage items previously not available via IT Policy such as email reconciliation and the keep messages or calendar items threshold for these native applications on the BlackBerry smartphone. For information, see the Create a BlackBerry Device Software Configuration section of the BlackBerry Device Software Update Guide.

BlackBerry® Enterprise Server version 5.0 BlackBerry® Device Software version 5.0 BlackBerry® Smartphone

Known compatible Bluetooth headsets for BlackBerry smartphones

Important: Research In Motion (RIM) cannot guarantee that all third-party Bluetooth accessories function with Bluetooth enabled BlackBerry smartphones.

This list is not intended to solely state supported Bluetooth devices, rather indicates a list of Bluetooth devices that RIM has tested and found to function correctly. RIM is in the process of expanding the list of known compatible Bluetooth headsets.

Bluetooth accessories that are not listed in this article are still likely to function with Bluetooth enabled BlackBerry smartphones, but RIM has yet to test them. If you experience difficulty using a Bluetooth accessory, contact RIM for assistance. BlackBerry® Technical Support Services subscribers can contact the BlackBerry Technical Support team directly. If your Bluetooth accessory is not compatible with Bluetooth enabled BlackBerry smartphones, steps will be taken to rectify this incompatibility whenever possible.

Here are some examples of Bluetooth headsets that are known to function with Bluetooth enabled BlackBerry smartphones:

Flamingo™ Bluetooth Headset * Jabra® BT250v Jabra® JX10 Jabra® BT125 Logitech® Mobile Pro™ Headset Motorola® Bluetooth Headset H500 ** Motorola® Bluetooth Headset HS820 Motorola® Bluetooth Headset HS850 nXZEN™ 5000 Plantronics® M3000 Bluetooth Headset Plantronics Discovery™ 640 Bluetooth Headset Plantronics Explorer™ 320 Bluetooth Headset Plantronics Voyager™ 510 Bluetooth Headset scala-500™ *** Sony® Ericsson® Akono™ Bluetooth Headset HBH-602

* Three-way calling features on the Flamingo Bluetooth Headset are not supported.

** You can transfer audio files from the BlackBerry smartphone to the Motorola Bluetooth Headset H500, but not from the headset to the BlackBerry smartphone.

*** The audio transfer function on the scala-500 headset is not fully supported.

The following is a list of Bluetooth headsets that have previously worked with Bluetooth enabled BlackBerry smartphones:

Logitech Mobile Freedom™ Plantronics® M2500 Bluetooth Headset

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.

Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.

How to install the S/MIME Support Package for BlackBerry smartphones

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.

Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.

How to encrypt internal and external file systems on BlackBerry smartphones

System requirements for stored file encryption on BlackBerry smartphones

Java® based BlackBerry smartphones that run BlackBerry® Device Software 4.0 to 5.0

Java based BlackBerry smartphones that support external file storage using a media card (BlackBerry smartphones that run BlackBerry Device Software 4.2 to 5.0)

Encrypting stored files on BlackBerry smartphones

Turn on the Content Protection option (Options > Security Options > General Settings)Turn on Media Card Support (Options > Media Card or Options > Memory > Media Card Support).
Set the encryption mode for the external file system. The BlackBerry smartphone encrypts files stored on the media card.
Choose whether to encrypt media files in external memory only on the BlackBerry smartphone.

BlackBerry Device Software 4.7 to 5.0 - If the Encrypt Media Files option is set to to Yes, the BlackBerry smartphone encrypts all files that have an audio, image, or video Multipurpose Internet Mail Extensions (MIME) type, excluding OMA Digital Rights Management (DRM) file types (.dcf, .odf, .o4a and .o4v).

BlackBerry Device Software 4.2 to 4.7 - If the Encrypt Media Files option is set to Yes, the BlackBerry smartphone encrypts files according to the folders they are stored in on the media card (/BlackBerry/videos/, /BlackBerry/music/, /BlackBerry/pictures/, /BlackBerry/ringtones/ and /BlackBerry/voicenotes/).

Note: The BlackBerry smartphone does not encrypt files transferred using USB while the Mass Storage Mode Support option is turned on, or OMA DRM files. OMA DRM files are protected using the OMA DRM standard.

For more information about how BlackBerry smartphones encrypt stored data, see the BlackBerry Enterprise Solution Security Technical Overview.

Data that the BlackBerry smartphone can encrypt in internal memory

When content protection is enabled on BlackBerry smartphones, the BlackBerry smartphones encrypt the following user data items:

All text that automatically replaces the text that is typed
Content that web sites or third-party applications push to the BlackBerry smartphone Web sites that saved on the BlackBerry smartphone Browser cache Subject Location Organizer Attendees Notes included in the appointment or meeting request Contacts (in the contact list)

All information except the contact title and category

Note: The administrator can set the Force Include Address Book In Content Protection IT policy rule to True to prevent the turning off of the Include Address Book option on the BlackBerry smartphone. The BlackBerry smartphone permits the Caller ID and Bluetooth® Address Book transfer features to work when content protection is turned on and the BlackBerry smartphone is locked.

Subject Email addresses Message body Attachments Title Information included in the body of the note A key identifying the BlackBerry smartphone and a key identifying the Subscriber Identity Module (SIM) card (if available) that the BlackBerry smartphone adds to DRM forward-locked applicationsThe contents of the .sdtid file seed stored in flash memoryTitle Information included in the body of the task

Protecting user data stored on a locked BlackBerry smartphone

If content protection is turned on, on BlackBerry smartphones, user data that the BlackBerry smartphones store is always protected with the 256-bit Advanced Encryption Standard (AES) encryption algorithm. Content protection of user data is designed to perform the following actions:

Use a 256-bit AES content protection key to encrypt stored data when the BlackBerry smartphone is locked Use an Elliptic Curve Cryptography (ECC) public key to encrypt data that the BlackBerry smartphone receives when it is locked

Turning on protected storage of BlackBerry smartphone data in internal memory

Administrators turn on protected storage of data on the BlackBerry smartphone by setting the Content Protection Strength IT policy rule. Administrators should choose a strength level that corresponds to the desired Elliptic Curve Cryptography (ECC) key strength. If content protection is turned on the BlackBerry smartphone, in the BlackBerry smartphone Security Options, the content protection strength can be set to the same levels that administrators can set using the Content Protection Strength IT policy rule.

Protecting files stored in external memory on the BlackBerry smartphone

The BlackBerry smartphone is designed to prevent a third-party device from using the media card by encrypting data that it stores on an external memory device.

Data that the BlackBerry smartphone can encrypt in external memory

If media card encryption is turned on, the BlackBerry smartphone encrypts its external file system, but the administrator or BlackBerry smartphone must specify whether to include stored media files in file encryption. The external file system encryption does not apply to files that are manually transfered to external memory (for example, from a USB mass storage device).

Setting the external memory encryption level

The administrator can use the External File System Encryption Level IT policy rule to enforce a minimum level of encryption for the external file system. The encryption mode to any encryption level can be set to stronger than the minimum, if this IT policy rule is set.

The BlackBerry smartphone uses a randomly generated device key to encrypt the external file system.The BlackBerry smartphone uses the BlackBerry smartphone password to encrypt the external file system. Turning on this option turns on the password prompt on the BlackBerry smartphone automatically. The BlackBerry smartphone then requires the user to set a BlackBerry smartphone password if one does not exist already.The BlackBerry smartphone uses the randomly generated device key and the BlackBerry smartphone password to encrypt the external file system. Turning on this option requires the BlackBerry smartphone password to be set if one does not exist already.

Transferring encrypted media files

The BlackBerry smartphone can be connected to the computer to transfer files between the BlackBerry smartphone and the computer, or use Bluetooth® technology to send media files to or receive media files from a Bluetooth enabled device.

Turning on the mass storage mode option on the BlackBerry smartphone allows the transfer of files quickly over a USB connection between the media card and the computer without using the media programs in the BlackBerry® Desktop Manager. When transferring files to the media card using mass storage mode, the BlackBerry smartphone does not encrypt the transferred files using mass storage mode even if the BlackBerry smartphone is set to encrypt files stored on the media card. If transferring encrypted files from the media card using mass storage mode, the computer cannot decrypt the transferred files using mass storage mode.

Moving the media card to a different BlackBerry smartphone

If the media card is removed from the BlackBerry smartphone and placed in a new BlackBerry smartphone, the new BlackBerry smartphone cannot decrypt any files that the first BlackBerry smartphone encrypted on the media card using a randomly generated device key. If the first BlackBerry smartphone encrypted the files on the media card using the BlackBerry smartphone password, when the media card is removed from the BlackBerry smartphone and placed in a new BlackBerry smartphone, the new BlackBerry smartphone prompts for the password used on the first BlackBerry smartphone to access the files on the new BlackBerry smartphone.

By downloading, accessing or otherwise using the Knowledge Base documents you agree:

   (a) that the terms of use for the documents found at www.blackberry.com/legal/knowledgebase apply to your use or reference to these documents; and

   (b) not to copy, distribute, disclose or reproduce, in full or in part any of the documents without the express written consent of RIM.

Visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.